Coaching and Mentoring for Managers

As well as the scheduled dates above, the Coaching and Mentoring for Managers course is also run as a bespoke in-house provision. So if you have 4 or more participants, we can either schedule this programme at your premises or, alternatively, arrange a suitable venue for you to attend. Please call 0844 800 3295 or contact us online to discuss your options.

This interactive two day programme will transform people at all levels into effective work coaches and mentors, enabling them to apply coaching and mentoring techniques immediately in everyday work situations. It will also provide a measurable standard to any internal coaching currently offered. It is designed for organisations that want their managers and team leaders to adopt a more effective approach to their work. Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme.

By the end of the mentoring training course participants will be able to:

• Demonstrate the difference between a Coach and Mentor
• Understand when it is appropriate to coach or mentor an individual or a combination of the two
• Define preferred learning styles and understand how people learn
• Understand how to build real confidence in others by applying specific coaching questions that build internal representation systems:-
• Build a bank of Coaching questions
• Use coaching and mentoring models
• Apply practical coaching and mentoring skills in everyday work situations to increase performance and make communication easier
• Develop the performance of individuals:-
• Give appropriate feedback
• Practice reflective listening
• Set effective action plans
• Demonstrate their new learning's by way of a theory test on coaching and mentoring in the workplace
• Complete an Action Step Personal Development Plan of key skills they need to work on as a developing coach/ mentor

Coaching and Mentoring for Managers Course Outline

Module One - Introduction to Coaching and Mentoring

• Exploding the myths surrounding coaching
• Benefits of coaching and mentoring
• The role of a coach and mentor
• How to avoid everyday interference that takes your time away from coaching people to achieve results
• How motivation works
• The difference between mentoring, coaching, directing, supporting and delegating. Learning when it is necessary to apply them
• Why coaching is an action orientated partnership purely focused on measurable results
• Coaching and mentoring outcomes

Module Two - Managing a coaching session

• The Business Learning Foundation Toolkit
• The most important skills of a Business Coach
• The key characteristics of a good coach
• How to ask powerful coaching questions
• Opportunity to role-play using the STAR/ GROW model

Module Three - Mentoring in Action

• Mentoring suggestions
• The first meeting
• Between first and second meetings
• The second meeting
• The Experiential learning cycle
• Model discussions
• Frequent questions asked by Mentors
• Duration of mentoring
• End of relationships

Module Four - Putting learning into practice

• Building a bank of great coaching questions
• Demonstration of what has been taught in a live coaching/ mentoring meeting
• Individual feedback from a professional coach
• Creating SMART action plans
• Getting started as a work coach/ mentor
• Group review and feedback on new learnings
• Action steps for new coaches

Accreditation

This is a non accredited course but those attending this programme and successfully completing the final assessment and questionnaire will be issued with the Coaching and Mentoring for Managers Certificate. For accredited programmes see the ILM Level 3 Award in Workplace Coaching and ILM Level 5 Certificate in Coaching and Mentoring.