Change Management
Duration: 1 day
Change needs to be managed in a planned, intelligent and sensitive way, as many people feel threatened by changes in the workplace. Managers require the skills to be able to explain what is needed and why and manage change successfully to enable their team and their organisation to move their business forward with limited disruption.
Objectives
By the end of the programme delegates will be able to:
- Identify and implement appropriate strategies for facilitating change.
- Highlight the need for and benefits of change.
- Describe The Eight Stage Change Process
- Identify the change curve, a person's position on the change curve and how to effectively manage a person through the change curve.
Programme Outline
- Examples of change we have experienced globally.
- How change has affected business.
- How change has affected local government.
- People's reaction to change.
- Strategies for driving and facilitating change whilst being aware of people and process.
- Introduction to The Eight Stage Change Process and how to implement it.
- Understanding the difference between leaders and managers.
- Responsibilities of a leader and how to lead people through change.
- How to apply the appropriate leadership style by taking into account the change situation, the person and the change curve.
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