Facilitation
Duration: 1 day
Effective facilitators unlock the power of the individual and show groups/teams how to reach their desired goals. As facilitation skills improve within the department, team members become more creative and productive, and are able to seize opportunities for dramatic gains in performance.
The programme is designed to give participant's experience of and practice in a variety of approaches and techniques in order to help them hone their facilitating skills.
Objectives
By the end of the programme delegates will be able to:
- Highlight and operate the key skills of an excellent facilitator.
- Constructively deal with difficult people during a facilitation session.
- Bring dynamism to a facilitation session.
- Consider different facilitation approaches for your organisation.
Programme Outline
- What is facilitation?
- What makes a good facilitator?
- Empathic
- Results - orientated
- Group Interaction
- Agenda
- Ground Rules
- Motivation
- Objectives
- Active Listening
- Body Language
- Key challenges when facilitating a group.
- Facilitation Styles
- Participative
- Directive
- Practical Application
- Role Play exercise
- Facilitation Tools
- Agenda
- Open Questions
- 3 P's - Position, Pause, Pace
- Rhetorical Questions
- Practical Application
- Role Play exercise
- How to deal with interruptions
- Turning Negatives into Positives
- Reformulation of questions
Additional facilitation skills can replace any elements within the 1-day programme.
- SMART goals and objectives
- Applying different leadership styles
- Building commitment
- Delivering effective motivational and developmental feedback
- Managing conflict within a group
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