Influencing
Duration: 1 day
Ideas discussed whether on a one-to-one basis, to a group of people or putting forward views in meetings are only as valuable as the ability to persuade and influence others to take action. It is important to understand and know how to act when communicating with other people as your personality plays a major factor on your ability to influence.
Aim
The programme is designed for individuals who need to influence peopleon a regular basis in order to perform effectively and to build the confidence and skills required to articulate and package your ideas to make them heard and understood.
Objectives
By the end of the programme delegates will be able to:
- Demonstrate confidence when dealing with other people.
- Manage interactions with others more effectively.
- Describe how to reduce resistance and eliminate conflict.
- Explain others motivational strategies.
- Influence people to change willingly.
- Use appropriate language to persuade.
Programme Outline
- The meaning of persuasion
- Difference between influencing and manipulating
- Skills and qualities of an effective persuader
- Preparing to persuade
- Mental and physical readiness
- Improving self-confidence
- Building relationships
- Identifying others needs
- Handling resistance and change
- Transition of change
- Adapting - the key to connecting
- Getting ‘on side' with others
- Adopting a middle-ground approach
- Reading the signs of acceptance
- Making others feel great
- Action Plans
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