Negotiation, Recruitment & Interviewing
Duration: 2 day
Participants will learn that successful negotiation can be a thoroughly enjoyable and satisfying skill. The enjoyment stems from the complex and infinite mix of participants, desired outcomes and verbal ‘ping-pong' that can take place. There are certain nationalities that consider it an art form and operate the Pareto rule i.e. 80% preparation and 20% negotiation. The people who use this approach are often the most successful.
Selecting the ‘right person' for the ‘right job' is the key to successful recruitment. It is important that the interviewer has the knowledge, skills and techniques to ensure a structured approach to recruiting the right person for the right job - first time!
- Learn the 3 stages of negotiation
- Selecting the right person for the right job
Objectives
By the end of the programme delegates will be able to:
- Describe how to prepare for negotiation.
- Understand the types of negotiation.
- Plan the negotiation strategy.
- Explain the 3 golden rules when conducting a negotiation.
- Describe how to close the negotiation.
- Select different selection methods.
- Carry out an effective interview using a clear interview structure.
- Demonstrate the use of probing questions in order to select the right
- person for the right job.
- Explain the role of Human Resources.
Programme Outline
- What is negotiation?
- Different types of negotiation.
- What makes a good negotiator?
- Needs and wants.
- The process
- Defining your goals.
- When to negotiate for the best outcome.
- The importance of assertiveness.
- Seeing the other side - fair not foolish!
- Top tips for success
- Mistakes to be avoided.
- Assumptions
- The Selection Process
- Plan and practice recruitment interviews.
- Choosing the right person for the job through the use of probing questions.
- Understanding the role of Human Resources.
- How to select the right person.
- Action Plans
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